Placing your Order
You may place your order by mail, phone or email if you are haveing problems with the PayPal shopping cart, or if you choose not to use it.
Phone hours are Monday through Friday 9:00 am to 5:00 pm MST/CST.
Our address is
by snailmail
Crystal Mountain
10371 Renfaire Drive
Plantersville, TX 77363
by phone
(936) 443-1044
by electronic communications
Email: scents@crystalmountain-aromatics.com
Facebook: Crystal Mountain Oils & Incense
We accept PayPal!
Our PayPal email is
scents@crystalmountain-aromatics.com
Payment
We accept Visa, Mastercard, American Express and Discover. If you pay by credit
or debit card, we need the following information: card number, expiration date, name on the card,
phone number, full billing address.
We no longer ship COD.
We now accept PayPal and you can use our Paypal shopping cart to make your
purchase with a credit or debit card even if you don't have a PayPal
account. And with Paypal you only share your credit card or bank
information with them, and not every vendor you might purchase from on the Web (
good
idea!).
We highly encourage the use of debit cards. Most
all banks issue them these days and we can ship your order out much faster.
Texas residents add 8.25% sales tax unless you provide us with a current Texas
resale tax permit number.
Shipping
We generally ship all orders within 24 hours of receipt via USPS Priority Mail.
While we try to get your order out asap, the rest of the delivery is up to the
shipper - USPS. All orders will be sent with a confirmation tracking. Other means of shipping (overnight, 2nd-day, 3rd-day, UPS, Fed-Ex) may be arranged with our office when placing your order. Email us with any questions you may have.